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Daily Update: The Red Cross Responds to Hurricane Harvey

Updated Thursday, Sept. 28, 2017, 11 am

This blog is intended to provide the latest information on resources available and how you can help. If you are in need of assistance please contact the American Red Cross at 866-505-4801.

Local Shelters (DFW)

In line with our fundamental principles of impartiality and neutrality, Red Cross supported shelters welcome any and everyone regardless of immigration or citizenship status.

Should you, or anyone you know, need shelter from Hurricane Harvey or Red Cross services, please call 211. Shelters provide showers, hot meals, snacks, water, sleeping areas, and mobile device charging stations.

Shelter Populations
(includes clients in dormitories and those receiving support services)
Tommie Allen Recreation Center – approx. 91
Grand total DFW – approx. 91

Sheltering Pets

SPCA is working with Dallas Animal Services to shelter pets. SPCA will collect pets as the evacuees are being registered into a shelter. Sisters in Christ Riding Group – Horse shelter locations in Central & North TX. Contact Melanie Strickland at 817-726-7069.

Red Cross Immediate Assistance Program

Thanks to our generous donors, the American Red Cross will be providing financial assistance to Texas households in 39* counties that were severely impacted by Harvey and need help taking care of emergency needs. Right now, we are in the initial phase of this effort. As of Sept. 27, we have provided $142 million in financial assistance to more than 365,000 households who needed immediate help.

This financial assistance is in addition to the other emergency relief efforts the Red Cross is providing in Texas, which includes sheltering, food and other critical immediate support; we have been on the ground in Texas since before Harvey made landfall, and will be to get those affected back on their feet. The Red Cross is a charity, not a government agency, and people do not need to be American citizens to receive our assistance.

Registration will remain open through October 10 at

Texas counties include: Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzalez, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller and Wharton.

Red Cross Emergency App 

Download the free Red Cross Emergency App, available for both iPhone and Andriod devices. This all-inclusive app lets you monitor more than 35 different severe weather and emergency alerts, to help keep you and your loved ones safe.

How to Help

Financial Donation: the quickest and easiest way to help
Text ‘HARVEY’ to 90999 to make a $10 donation
Call 1-800-RED CROSS
Online at

Read more to learn about where your Harvey donations are going, and how the Red Cross uses financial donations.

American Red Cross CEO Gail McGovern discusses the impact of monetary donations and how they are used by the organization during the Harvey relief effort.

Volunteer – Sign-up to become a Red Cross volunteer to help during disasters big and small. Volunteer sign-up is also available on

Material donations

  • Potter’s House is currently accepting donations with plans to get them to people impacted by the hurricanes as quickly as possible. For more information, including receiving center hours of operation click here.
  • Due to the incredible generosity of both the North Texas area and the nation as a whole, Trusted World has closed donations. We will continue to distribute resources. We want to thank all of you who donated during this time. Because of YOU, people affected by Hurricane Harvey will receive the supplies they need.
  • Goodwill Fort Worth partnered with the City of Fort Worth and the Tarrant County Office of Emergency Management to be an official relief donation center. The response from the public was overwhelming and the immediate need for donations of these items has passed.
  • Additional donation collection and processing centers can be found by dialing 3-1-1.


Recycle2Support makes donating easy!
Bring in unwanted items such as clothing and shoes, and they will PAY the American Red Cross a percentage for every pound collected. And, as a BONUS, for the first 10,000 pounds collected  the funds will be doubled to the Red Cross to help the victims affected by the flood. MAKE A DIFFERENCE, clean out your closet, and GIVE to those in need.
Donation Drop Off Locations (upon drop off, let the attendant know you would like to benefit the American Red Cross for Hurricane Harvey.)
Little Elm: 2417 FM 423, Little Elm, TX 75068
Hours of Operation: Mon-Sat, 8am-7pm, Sun-10am-6pm

Denton: 1217 E University Drive, Denton, TX 76209
Hours of Operation: Mon-Sun-10am-6pm

Community Campaigns

  • Texas Roadhouse will be donating 100% of their profits to the American Red Cross on Sept. 27 from 4 p.m. – 10 p.m. at more than 500 of its locations nationwide. All profits will go to help those affected by hurricanes Harvey and Irma.
  • Monday, September 11 through the end of the month, Texas de Brazil will host a national percentage of sale campaign in 44 restaurant locations nationwide.  Additionally, for every dessert sold, Texas de Brazil will donate $1 towards American Red Cross Disaster Relief.
  • Gehan Homes will donate $250 for each home sold in September.
  • The Container Store is partnering with the American Red Cross to help those affected by Hurricane Harvey. Through the month of September, 100% of cash donations made in-store and online will go directly to Hurricane Harvey relief. The Container Store made an initial donation of $25,000.
  • Throughout the month of September, Kim’s Convenience Stores will be running a customer donation program at each of their 25 locations. Customers can choose to donate $1 or $5 to the American Red Cross at the register during check-out.
  • Now through September 30th, all Zoe’s Kitchen locations will be accepting monetary donations at checkout for the American Red Cross. All Zoë’s Kitchens will match a portion of the donations. Guests who donate will receive $3 off their next purchase.
  • Now through the end of the year, all 7-Eleven stores nationwide are collecting donations at registers for Hurricane Harvey relief.
  • Donate a minimum of $25 to the Red Cross through American Airlines and you will receive 10 miles for each $1 donation.
  • Kroger with NBC 5 and Telemundo 39: Donate at cash register coin boxes at 106 participating stores in North Texas and 100% of donations will go to the Red Cross to aid in Hurricane Harvey disaster relief.

Organizations accepting donations in-store on online
Ace Cash Express

Tom Thumb with WFAA


At Home

Blackmon Mooring


Frisco RoughRiders

Nebraska Furniture Mart

Nexstar Media Group


Pizza Hut

Tarrant County

THANK YOU to our generous donors who make it possible for the Red Cross to fulfill our mission of providing aid to those in need:

American Airlines, Southwest Airlines, Alliance Data, AT&T, Neiman Marcus, Toyota USA, Walmart, Exxon Mobil, Southland Conference, Advocare, Alcon/Novartis Foundation, Alliance Data, AMPEX Brands, Bell Helicopter, Blue Cross Blue Shield of Texas, BNSF Railway, Comerica, Federal Home Loan Bank Dallas, Flowserve, Fluor, Fujitsu, Jani-King International, JCPenney, Kubota North America, Legacy Texas Bank, Mr. Cooper (formerly Nationstar Mortgage), Nebraska Furniture Mart, LBJ Express and North Tarrant Express, Pioneer Natural Resources, Texas de Brazil, Texas Instruments,  WFAA, Zoe’s Kitchen.


Red Cross Response to Tornadoes in East Texas

Updated 6:30 p.m., Sunday, May 7, 2017
American Red Cross volunteers continue supporting recovery efforts in East Texas following tornadoes and severe weather the evening of April 29. Affected areas include the counties of Van Zandt, Rains, Henderson, Smith, Hopkins and Wood.

We continue to work with community leadership and partners to service those impacted and encourage anyone affected by the storms to contact the Red Cross at 866-505-4801.

Red Cross Caseworkers Available Starting Monday at Van Zandt County Fairgrounds:

Starting Monday, May 8, Red Cross volunteers will be working from the the Canton Distribution Center located at the Van Zandt County Fairgrounds (24742 State Hwy 64, Canton, TX 75103). They will be able to answer questions and make arrangements for casework. We will remain there as long as the center remains open.

Additionally, volunteers will be working in affected neighborhoods to ensure we are reaching as many people as possible who are in need of assistance.


KLTV Channel 7 Supports the Red Cross:

Tyler’s KLTV Channel 7 will host a telethon to support recovery efforts in East Texas at 7 pm Sunday, May 7. All proceeds will benefit Red Cross disaster relief. Tune in Sunday at 7 pm for or click here for more details.

Consider DFW Texas Roadhouse locations for dinner Tuesday Night:

On Tuesday, May 9, Texas Roadhouse will donate 10 percent of all food sales to Red Cross disaster relief in support of the East Texas tornadoes. Participating restaurants are: Grand Prairie, Bedford, Garland, Flower Mound, Fort Worth, Fort Worth South, Mansfield, Mesquite, Sherman, Denton, McKinney and The Colony.

Mental Health Services:

The Red Cross offers guidance and assistance to those who need emotional support throughout the recovery process. To reach out for free 24/7 counseling or support, contact the Disaster Distress Helpline at 800-985-5990 or text “TalkWithUs’ to 66746.

Don’t Forget to Call Your Loved Ones:

As East Texans continue the recovery process, the Red Cross reminds them to check in with family and friends to let them know they are safe. Give a call, send a text and be sure to register as “safe” in the Red Cross Emergency App or by visiting

Best way to help:

The most efficient ways to help are to donate time or funds. If you are interested in volunteering, please sign-up to volunteer or if you are interested in making a financial donation to disaster relief, please call 1-800-RED CROSS or visit us online.

Consider making a donation while you shop at North Texas Kroger stores:

NBC DFW, Telemundo 39 and Kroger are teaming up to help Texans impacted by the severe storms, tornadoes and flooding. Through May 20, 100 percent of the donations made at the check stand will be donated to American Red Cross Disaster Relief.

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Home fire victims escape and wonder “What now?”

by Krystal Smith, American Red Cross Regional Digital Communications Specialist

Yesterday started like any other day, Jamiaya and Elizabeth left their house to take their kids to school having no idea the devastation the day had in store.  After dropping each of their children at school and running some errands, they decided to head back home.Home fire with Christmas Tree_edited.jpg

They walked inside and immediately smelled smoke. It was coming from the garage where their four dogs were staying safe from the cold weather. Jamiaya’s brother, Kendrick, opened the door as smoke and flames pour into their home.

Grabbing what they could, all family members, including their four dogs and Larry, their pet lizard, escaped. Standing on the curb, staring at their home, their only thoughts were “what now?”

Fortunately, #RedCross volunteers, Carol, Melissa and Wynette were there to help. They provided warm blankets to block the chill, snack& water to calm their anxiety, hugs & words of comfort, and additional assistance so the family, including two adults and ten children, would have a safe and comfortable place to sleep as they begin the process of finding a new home.
IMG_1651[1]“Truly, thank y’all [Red Cross] so much for being here and for everything,” expressed Jamiaya as she headed into the house to see what was left.

Every day the Red Cross responds to home fires just like these. Families whose entire world is turned upside down in a matter of minutes. While Jamiaya & Elizabeth’s families were fortunate to get out, not all are that lucky.

Take steps today to help protect your family from home fires. Test your smoke alarm, make an escape plan and practice it often. Follow these helpful tips to help end home fires for good.